Proactive IT Support for Escondido Companies
Tired of feeling like your IT is working against you? Wasting time and money dealing with IT services instead of running your business?
IT should be your greatest asset, not a liability. Let Helixstorm help.
Solve Your IT Issues with Escondido Managed IT Services
IT issues are more than an inconvenience — they’re at the center of everything you do. When your IT systems run quickly and seamlessly, so does your business. When IT services are mismanaged, your productivity and bottom line take a direct hit.
Luckily, state-of-the-art IT isn’t exclusive to large corporations. You can access expert, proactive IT support and unparalleled customer service — all within your budget.
When you partner with Helixstorm, we become your full-scale IT department — just a few doors down. Let us handle your IT from planning to set up, monitoring and support. We keep tabs on your infrastructure 24 hours a day, seven days a week and 365 days a year to prevent issues before they hinder your operations.
Stop losing sleep over IT. Let our expert engineers set you up for success. We’ll help you:
Alleviate the Stress and Risk of Unmanaged IT
Scale Confidently and Cost-Effectively
Protect Your Business From Unexpected Downtime
We track metrics that matter so you always know what's happening with your IT.
Here's what our Escondido managed IT services clients typically see:
86%
Issue Resolved on First Contact
20 min
Avg. Ticket Response Time
1.87 hrs
Avg. Resolution Time
99.93%
System Uptime
Escondido IT Support Services
Here’s how our managed IT services plans can help solve your IT headaches.
24/7 Monitoring
Proactive IT support is the key to keeping your systems fast, updated and protected. Get constant critical hardware, service and system monitoring, patch updates and workstation support to prevent issues before they become a problem, including anti-virus and spyware detection.
Proactive Maintenance
Stop IT issues in their tracks before they become a problem. Helixstorm not only monitors but implements crucial updates, patches, and performs system cleaning and auditing to ensure your systems are working as intended.
Help Desk Services
Slow desktop? Trouble logging in? Get your IT issues resolved promptly — at Helixstorm, help is just a phone call or click away. You can even access custom dashboards to monitor ticket requests.
Advanced Risk and Compliance Management
Need to comply with HIPAA, PCI, FERC or other industry standards? Confidently grow your business — knowing your IT environment meets industry compliance standards.
Strategic IT Consulting
Looking to scale your business and grow in the cloud? Helixstorm goes beyond IT management — we’ll work with you to align your business goals and infrastructure to ensure your IT environment is optimized and ready for future growth.
Local and Remote Network Support
As your local IT support partner, Helixstorm can resolve most IT issues quickly from afar — or come onsite when needed.
Escondido at a Glance
161K Residents
15k+ Businesses
Ready to experience fast, efficient IT support that just works?
Based in southern California for over a decade, we specialize in helping Escondido and San Diego businesses ease their tech headaches once and for all. From help desk support to IT consulting and managed services, we’ll help you manage IT so you can focus on running your business — sans IT issues.
