As businesses integrate more tech tools into the day-to-day workflow, having a strategy for overseeing your information technology (IT) operations becomes increasingly important. Effective IT strategies thoughtfully guide organizations in investing in and deploying IT assets to become more efficient and maximize value—all while protecting their most sensitive information.
Understanding your IT assets and how to use them strategically can ultimately be the difference between a thriving business and one susceptible to data breaches and information silos.
By exploring best practices for developing and implementing an Information Technology strategy, you can achieve optimal efficiency for your IT systems.
At its core, an IT strategy is a company’s framework for using technology to support organization-wide goals, making it a key supporting document for any business plan.
Your IT strategy offers a high-level overview of your business’s data management. Then, it ties that overarching plan to specific, actionable processes and specifications. Your organization can use the IT strategy to ensure that each objective and task you complete feeds into your overarching company roadmap.
Although IT strategies can look different depending on how your business operates, they typically feature similar components. Each element of your IT strategy document helps create the overall approach and best practices for IT operations at your organization. They include:
Before diving into the specifics of your IT framework, your IT strategy should clearly explain the role of IT in your business as a whole. This component summarizes the objective of your IT strategy and explains how it connects to your bottom line. By connecting IT processes to specific organizational objectives, you can ensure that your plans are relevant, targeted and cohesive with one another.
To create a thorough pathway to your IT goals, start by assessing your current resources, process and overall IT infrastructure. The analysis section can include information on your current strengths and potential areas for improvement, plus details about your equipment, software assets and IT team members.
This section details what changes need to occur to meet your goals. Explain what systems you hope to implement or what tools you want to acquire to keep up with IT trends, detailing how each change contributes to your overarching mission.
Make projections for the costs of your IT operations and create a general plan for distributing your budget. Include common costs such as licensing fees, equipment costs and salaries for IT personnel. When outlining your budget, identify high-priority items along with optional expenses.
Because your IT operations deal with your organization’s confidential data, your IT strategy should outline a plan for addressing security risks. This plan includes processes for assessing and identifying risks, implementing cybersecurity protections and responding to breaches or attacks. The risk management section should also include your plan for remaining compliant with privacy and data protection regulations.
With any strategic plan, it’s important to have a way to measure success. Identify your key performance indicators (KPIs) and share a timeline for assessing your progress. These benchmarks could relate to project expenses, operational efficiency, or data security.
By investing in your IT strategy upfront, you can create more cohesive processes that drive your business goals forward. Some of the main advantages of creating an in-depth strategic plan for your IT operations include:
Strategically considering the purpose of each system and process improves the overall productivity and effectiveness of your IT operations.
Creating a forward-thinking strategy helps you keep up with trends and adapt to changes in your industry.
Your IT strategy provides you with central goals to focus on, encouraging you to make purposeful choices that support those goals.
When you have a thorough inventory of your resources, you can use them more effectively.
Because your IT strategy focuses on organizational growth, it can future-proof your IT operations and make it easier to adapt and scale.
Once you create your IT strategy, it becomes central to your day-to-day operations and long-term planning. As such, it’s important to conduct careful research and build a cohesive document for all stakeholders.
Use these basic steps when creating or updating your IT strategy:
Identify your business’s core purpose and any upcoming strategic initiatives. This top-down approach helps ensure that your IT strategy supports the company as a whole.
Research current best practices and standards for IT operations and determine how your business compares.
List the key objectives for your IT operations and determine which are most important.
Break your overall strategy into actionable short-term steps to guide daily operations.
Determine metrics for the overall success of your plan and for individuals on your IT team.
Review your strategic plans to confirm that each element supports the organizational goals you identified.
Once you establish your IT strategy, it should be the guiding force for your decision-making. Share the strategy with your team, clearly identifying the connections between each individual’s role and your larger strategic goals. Use the budget and resource plans to guide each individual project, keeping track of how your expenses and timelines compare to your original projections.
As your operations evolve to achieve your objectives, focus on helping your team as they adapt to new technologies and procedures. Remember that your IT strategy is a living document, so regularly seek feedback from stakeholders and assess your plans to ensure they’re still in line with your overall mission.
For growing businesses, it can be challenging to identify all the nuances of their IT infrastructure and connect them to their core organizational goals. At Helixstorm, we take the guesswork out of your IT strategy with a full suite of managed IT support services.
By collaborating with our IT team, you can access an expert perspective on your current IT environment and how to leverage it for optimal success. Connect with us today to get the most out of your IT operations.